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Melon app

A health and wellness app with a variety of programmes. This review is of the COVID-19 programme.

Melon	By Melon Health
	Features Tracks sleep, activity, feelings Wellbeing articles and videos Shared community Personal coach Get the app from (external link) (external link) (external link)
Country of origin	New Zealand
Clinical review	For COVID-19: Read a clinical review of this app.
Security and privacy	Does the app: collect medical information? Yes require a login? Yes have password protection? Yes have a privacy policy? Yes require internet access? Yes Read more safety tips around health apps
Cost	Free

What does the app do?

The Melon app is a health and wellness app with a variety of programmes. The app is aimed at people who are feeling anxious or stressed during the COVID-19 pandemic. The app has the following main sections:

Program, also called 'Living well program', which has 4 modules covering COVID-19-related anxiety, staying connected, making the most of self-isolation and looking after yourself and others. The modules cover standard psychological tools.
Health journal in which you can record your sleep, activity and feelings. It integrates with multiple third-party wellness tools like Fitbit and Strava.
Community, which is a shared online community in which you can ask questions and share ideas and thoughts anonymously.
Resources has multiple videos, podcasts and articles on a range of wellbeing topics.
I need help has an emergency contact list and emergency exercises.

For the complete app description, go to the app website(external link), Google Play(external link), App Store(external link) or, for a more detailed review, see Reviews.

PROS	CONS
✔ The Community section is quite active and has quite involved community support workers (13 at the time of writing). ✔ Send private messages to a support worker for coaching. ✔ Has a medical records section where you can add images of your medical notes. ✔ Weekly wellbeing survey with tracking. ✔ Optional notifications and reminders. ✔ Free for COVID-19. They advertise other programmes for long-term conditions, such as diabetes, but Healthify has only reviewed the COVID-19 programme.	✘ The program section has no way of tracking progress and doesn't have any interactive worksheets. ✘ The resources and program sections seem to use WebView, which leads to some minor navigation problems. ✘ The medical records section only supports images, not documents or free text. ✘ It's not optimised for tablet and uses a zoomed-in phone version with large black bars.

PROS

CONS

✔ The Community section is quite active and has quite involved community support workers (13 at the time of writing).

✔ Send private messages to a support worker for coaching.

✔ Has a medical records section where you can add images of your medical notes.

✔ Weekly wellbeing survey with tracking.

✔ Optional notifications and reminders.

✔ Free for COVID-19. They advertise other programmes for long-term conditions, such as diabetes, but Healthify has only reviewed the COVID-19 programme.

✘ The program section has no way of tracking progress and doesn't have any interactive worksheets.

✘ The resources and program sections seem to use WebView, which leads to some minor navigation problems.

✘ The medical records section only supports images, not documents or free text.

✘ It's not optimised for tablet and uses a zoomed-in phone version with large black bars.

Review details

Date of review: April 2020
Platform reviewed: Android and Apple
Version: 3.22.0

Data security and privacy information

Tips to improve your privacy and security when using health apps
Healthify He Puna Waiora, NZ, 2019

Staying safe online
Netsafe, NZ, 2020

Page last updated: 28 Jan 2022

Melon app

What does the app do?

Review details

Related topics

Data security and privacy information