Our policies

Protection is important to us

In line with our values of equity, integrity and excellence, we have a series of terms, conditions and policies that protects web users and ourselves.

We also have a legal disclaimer we make readily available for any avoidance of doubt.

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At Healthify, we believe everyone has the right to be able to access easy-to-understand health information. With this in mind, our website has been built to meet the Web Content Accessibility Guidelines 2.2 Level AA (WCAG 2.2 AA):

Please email us: hello@healthify.nz if you have any questions about the accessibility of our site.

If you do encounter an accessibility issue, please be sure to specify the web page and we will make all reasonable efforts to make that page accessible.

We value your privacy. None of the tools used on this site capture any information that can identify you unless you provide your contact details in response to a request for them, eg, when you give feedback on the site.

The questionnaires and calculators do not collect or record any personal data on our server as all calculations are done on your own computer.

We strive to capture the minimum amount of personal data and only share with other organisations where the law permits us to do so or where we require and have gained your consent.

Computer cookies may be used to evaluate and analyse website use.

Want to talk to our data protection officer? Email: hello@healthify.nz

We're keen to keep improving and refining the website so we can make it the best place to go for all people living in Aotearoa New Zealand. If, however, you believe some content is inaccurate, distasteful or otherwise misleading, please advise us immediately on hello@healthify.nz. All complaints will receive a response within 72 hours.

If you have a compliment, feedback or suggestions please fill in our contact us form or email us:  hello@healthify.nz
Feedback is regularly monitored and responded to when we deem it to be necessary.

The content on the Healthify website is provided for information and educational purposes only.

It should not be used to replace a visit, call, consultation with or advice from your own or other health professional. You should never disregard their medical advice, or delay in seeking medical advice, because of something you read on this site. 

All website users must always seek advice from a registered healthcare professional for diagnosis or treatment or to determine whether the particular information described on the website is suitable in their individual circumstances.

The information on this website may be changed without notice.

Neither Healthify He Puna Waiora, nor the Health Navigator Charitable Trust, is responsible for, and does not endorse, the content of other websites linked to, or referenced by, this website.

The information and links provided on the Healthify website have been collated by a range of people and organisations as a service to the public. We believe that access to quality health information and self-help tools are important and that you and you whānau are the most important managers of your health.

While most links to other websites external to Healthify He Puna Waiora have been checked for quality and accuracy, the nature of the internet means it is impossible to guarantee everything is as initially designed or checked or linked to. Therefore, it is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.

Users of links provided by this site are responsible for being aware of which organisation is hosting the site they visit. Linkage to external websites should not be taken to be an endorsement or recommendation of anything on those sites by the Healthify website.


In line with our desire to provide accurate and reliable health information that is independent of any commercial influence, no advertising is accepted for the Healthify website. We do, however, offer non-pharmaceutical advertising opportunities within our e-newsletters. Enquire at: hello@healthify.nz

Healthify works hard to keep the information on this site updated on a regular basis, but cannot guarantee and assumes no legal liability or responsibility for the accuracy, currency or completeness of the information available through this website.

Neither Healthify nor the Health Navigator Charitable Trust (HNCT) is liable for treatment procedures of, or information from, any service provider linked to from this website.

The information on this website is for personal, educational and/or professional use only and is provided in good faith. Users who reach another site from links on this site are subject to the liability policy of the new site.

Like most websites, some information is automatically retrieved about your visit such as:

  • your IP address
  • the search terms you used
  • the pages you accessed on the website and the links you clicked on
  • the date and time you visited the website
  • the referring website (if any) through which you clicked through to this website
  • your operating system (eg, Windows XP, Mac OSX)
  • the type of web browser you use (eg, Internet Explorer, Chrome, Mozilla Firefox).

No effort is made to identify individual visitors. 

Collated results as referred to above will be viewable by website administrators. It may also be shared with our advisors and trustees and reported in contracts with funding and partner organisations.

Currently we are using Google Analytics to analyse the audience of the website and improve our content. No personal information is collected from Google Analytics. You can read further information about Google Analytics privacy policy on its website. 

All information and materials on the Healthify website, including data, content, documents, online graphics, images and web pages, audio and video are protected by copyright, and are the property of the copyright holder, or contributing organisation, unless specifically notified to the contrary.

None of this material can be reproduced in any form without express permission from the Health Navigator Charitable Trust (HNCT). Users who link to another site(s) from this website are subject to the copyright policy of that site or sites. If you would like to reproduce any of the material on this site, please contact hello@hnct.nz.