Child abuse support

New Zealand Police(external link)
If you believe a child is in immediate danger call the Police on 111.

Oranga Tamariki – Ministry for Children(external link)
For non-urgent cases where you think a child may be in an unsafe environment contact Oranga Tamariki by emailing [email protected] or calling 0508 326 459. Lines are open 24/7. They're trained to help find solutions to family problems.

Child Matters(external link)
A trust focused on providing education to prevent harm to children in Aotearoa New Zealand. They provide guidance, advice and support to those in a position to act to protect children.

Accident Compensation Corporation (ACC)(external link)
ACC can provide counsellors for children who have been sexually abused and help with some of the costs of counselling. You can find ACC-approved sexual abuse counsellors in your area(external link). The local organisation you contact can connect you with a therapist who has experience working with children and young people.

Citizens' Advice Bureau (CAB)(external link)
You can contact your local CAB for free and confidential information and advice for any issue or problem. They can provide details of local crisis counselling services – these are different from centre to centre.

Are You OK(external link)
Find information and support for family violence. Call their helpline on 0800 456 450 for 24/7 specialist family violence support.

Barnardos Aotearoa(external link)
Providing child and whānau services in communities around Aotearoa New Zealand. Find a service in your local area(external link). 

Family Works(external link)
Supporting families and communities to provide a safe place for children to grow up in. 

Change Is Possible(external link)
Support for those who are worried about their behaviour and need help to change. 

Family Justice(external link)
Get information for family issues, and other times when you may need help.

Family Services Directory(external link)
This directory lists organisations in your local area that can provide your whānau with help and support on a range of issues. 

Mana Mokopuna(external link)
The Office of the Children's Commissioner promotes the wellbeing of tamariki and rangatahi in Aotearoa New Zealand. 

New Zealand Association of Counsellors (NZAC)(external link)
NZAC is the professional organisation for counsellors in Aotearoa New Zealand.

Open Home Foundation(external link)
Providing a range of services for tamariki, rangatahi and their whānau throughout Aotearoa New Zealand. 

Safeguarding Children(external link)
Providing child protection training for those who have responsibilities towards children.

Shakti(external link)
A non-profit organisation serving migrant and refugee women, children and youth of Asian, African and Middle Eastern origin. Shakti provides a range of support services to survivors of sexual and domestic violence and other social services.

Shine(external link)
Shine provides a range of services in the Auckland region. They also have a comprehensive website on family violence and a free national helpline on 0508 744 633. 

Women's Refuge(external link)
Providing support and information for those dealing with violence in their life. Support includes a free crisis line on 0800 733 843, available 24 hours a day, 7 days a week. There is also 24-hour access to a safe house, as well as a range of other help and support.

Victim Support(external link)
Free, nationwide support to all people affected by crime and trauma. Call free 24 hours a day, 7 days a week on 0800 842 846.

The Mental Health Foundation(external link)
Information on where to find counselling or therapy(external link).

What’s Up(external link) 
A free national telephone counselling helpline for tamariki and rangatahi in Aotearoa New Zealand. Counsellors are available 365 days a year, including public holidays, from 11am to 11pm on 0800 942 8787.

Youthline(external link)
A place for young people to access support when they need it. Youthline is available 24 hours a day, 7 days a week on 0800 376 633. You can also text Youthline free on 234 or chat with a counsellor online.

Parent Help(external link)
Parenting helpline and counselling for parents, caregivers and whānau. The free national helpline is available 9am to 9pm on 0800 568 856.

Parentline(external link)
Supporting children who have been affected by abuse and offering guidance to parents and caregivers.

1737(external link)
To speak to a trained counsellor at any time call or text 1737(external link).

Safe Network(external link)
Helping people and communities with support for concerning or harmful sexual behaviour.

Alcohol & Drug Helpline(external link)
For support with mental health, addiction or alcohol issues that may be contributing to child abuse, call the helpline on 0800 787 797(external link).