Advance care planning for healthcare providers

Key points about advance care planning

  • This page contains information about advance care planning for healthcare providers.
  • Find information on advance care planning, shared goals of care, and resources for further reading.
peach unaunahi tile

Advance care planning is the process of thinking about, talking about your values and goals and what your preferences are for current and future health care. It helps people understand what the future might hold and to say what health care they would or would not want, including at their end-of-life.

There are a number of tools clinicians can use to support the advance care planning process including advance care planning guides, advance care plans, advance directives, shared goals of care and serious illness conversations. Find out more from the clinician pages on the national advance care planning website(external link)

Advance care plans

An advance care plan is a document that captures what is important to the person and outlines the care and treatment they would or would not want if they were unable to communicate for themselves. Advance care plans have legal standing and will often include an advance directive. 

An advance directive is consent or refusal to a specific treatment offered in the future when the person no longer has capacity. If it's valid – the person was competent and informed when the directive was created, undertook the process voluntarily, and intended it to apply to the current situation – an advance directive is legally binding.

There is online training(external link) and a one-day workshop available to help clinicians gain confidence in advance care planning processes and conversations and advance care plan and advance directive documentation. 

Please refer to your local HealthPathways advance care planning page for information about how to record and share advance care plans in your area. 


Shared goals of care

Shared goals of care are when clinicians, patients and whānau explore patient’s values, the care and treatment options available and agree the goal of care for the current episode of care and if the patient deteriorates. At a minimum, the overall direction for an episode of care (eg, curative, restorative, improving quality of life or comfort whilst dying) and any agreed limitations on medical treatment need to be identified.

Shared goals of care is targeted advance care planning for an episode of care. The process is led by clinicians and comprises a discussion and a decision/plan in the event of deterioration. Both the discussion and the decision are documented on a shared goals of care plan. 

There are 2 versions of the shared goals of care plan currently available:  

The Serious Illness Conversation Guide Aotearoa(external link) uses a set of patient-tested questions to support clinicians to have conversations with seriously ill people and their whānau, about what is most important to them if time were limited and/or their functional abilities were to change. The Serious Illness Conversation Guide is a useful tool to support shared goals of care discussions.

There is online training(external link) and a 3-hour training workshop available to help clinicians gain confidence in having serious illness conversation. Read more about serious illness conversations. (external link)

There are a number of online and face to face training resources(external link) available for clinicians to increase their knowledge and confidence supporting the advance care planning processes. 

Guidelines and articles

Serious illness conversation guide(external link) To tātou Reo Advance Care Planning, NZ
Pegg T, Psirides A, Berry-Kilgour N, et al. Attempt CPR – language matters inside our hospitals(external link) NZ Med J. 2025;138(1610):ISSN1175–8716
Letting go – what should medicine do when it can't save your life?(external link) Dr Atual Gawande, The New Yorker, 2 August, 2010
Navigating the last days of life – a general practice perspective(external link) BPAC, NZ, 2023


Podcast

Ep131 – The semantics of CPR(external link) Pomegranate Health Podcast Library, RACP, Australia

Books

With the End in Mind: Dying, Death, and Wisdom in an Age of Denial(external link) Kathryn Mannix, William Collins, 2018
Dr Kathryn Mannix has studied and practiced palliative care for thirty years. In ‘With the End in Mind’, she shares beautifully crafted stories from a lifetime of caring for the dying, and makes a compelling case for the therapeutic power of approaching death not with trepidation, but with openness, clarity, and understanding.
Listen – a powerful new book about life, death, relationships, mental health and how to talk about what matters(external link) Kathryn Mannix, William Collins, 2021
Most of us have a conversation we’re avoiding. From the bestselling author of ‘With the End in Mind’, this is a book about the conversations that matter and how to have them better – more honestly, more confidently and without regret.
Being mortal – medicine and what matters in the end(external link) Dr Atul Gawande, Metropolitan Books, 2014
"Medicine has triumphed in modern times, transforming the dangers of childbirth, injury, and disease from harrowing to manageable. But when it comes to the inescapable realities of aging and death, what medicine can do often runs counter to what it should ..."

e-learning resources

Advance care planning eLearning (Level 1 training)(external link)

  • Comprises 4 e-learning modules to help healthcare workers understand and explain the process and benefits of advance care planning
  • Also, covers the legal basis for ACP
  • Certificate of completion
  • Prerequisite for anyone going on to undertake the Level Two training.
  • Created by Tō tātou Reo Advance Care Planning, NZ.

Training manual – understanding advance care planning(external link) Tō tātou Reo, NZ, 2024
Considering your own future health care(external link) Advance Care Planning Cooperative, NZ. Advance care planning online module for everyone working in healthcare, and for any other interested people.

Additional websites

Age Concern NZ(external link) wide range of resources including resources around enduring powers of attorney
Hospice NZ(external link) Hospice NZ exists to lead the hospice movement to ensure that every New Zealander has access to quality palliative care
Advance care planning – a guide for the NZ health care workforce(external link) Health New Zealand | Te Whatu Ora

International websites

Advance care planning is becoming increasingly popular in many countries around the world. 

Note: Legal frameworks differ from New Zealand so make sure to check what applies to your country.

Conversation Project(external link) US
Dying Matters(external link) UK
Speak Up(external link) Canada

Serious illness conversation guide
To tātou Reo Advance Care Planning, NZ

Whenua ki te whenua
To tātou reo Advance Care Planning, NZ English, te reo Māori

Credits: Healthify editorial team. Healthify is brought to you by Health Navigator Charitable Trust.

Reviewed by: Jane Goodwin, RN, Programme manager – advance care planning and clinical communications, Te Whatu Ora | Health New Zealand

Last reviewed: