We all know that access to quality, evidence-based health information and self-care resources at the right time can improve patient experience and health outcomes.
We also all know how challenging this can be to do well.
Across Aotearoa New Zealand, hundreds of organisations are working in silos creating and disseminating health information and educational resources for a range of health conditions, treatments and public health messages. As a result, significant duplication, fragmentation and inconsistent messaging is occurring.
As well as being inefficient and costly, this has numerous other concerning consequences, including increased disparities, poor health literacy, low adherence rates and patient safety issues.
It also leads to clinician fatigue and organisational frustration when national experts are repeatedly approached with requests from different organisations to provide input into similar content.
A solution to this problem could be if we all worked together, pooling our resources and creating content that can be shared nationallyThe creation of a national health content hub enables many organisations to share high-quality health and hauora information.
- Organisations can put information into the hub and also take content out of it to use for their own purposes.
This kind of collaboration has already begun. A number of organisations have started working together, sharing content and finding a more efficient and effective way of providing consumer resources.
