Family violence

Family violence affects everyone. It happens in homes, neighbourhoods and communities.

Family violence is common because of widely held beliefs and attitudes that make it seem okay. These include the view that it’s alright to use violence against women, and violence and other controlling behaviours within intimate partner and family relationships.

To reduce and prevent family violence, we all need to take ownership of the part we play in promoting healthy attitudes and beliefs. We can do this by challenging unhealthy beliefs and attitudes, safely and respectfully, when we come across them in everyday conversations – whether those conversations are in person, by text or on social media.

Communities have a significant role to play in preventing violence and making it not okay. Read more about how to prevent family violence and learn more about promoting change in your community(external link).

Whether your relationship is long term or casual, you deserve to be treated well. You also need to make sure you’re treating your partner respectfully. Take the positive relationship quiz(external link) to see how healthy your relationship is.

Family violence is not okay. You have the right to be safe. Report any family violence to the Police. 

• Call the Police on 111 if you think you or someone else is in danger. If it’s not safe to speak, push 55 on a mobile (any number on a landline) to be put through to the Police.
• If it's not an immediate crisis but you want support or someone to talk to about your concerns, phone the 'It’s not OK' information line on 0800 456 450. You can also log a concern with the Police by calling 105.
• If you are at risk of family violence, you can apply to get a Protection Order from the court. Learn about applying for a protection order(external link).

The Family Violence Information Line (0800 456 450) provides self-help information and connects people to services where appropriate. It's available 7 days a week, from 9am to 11pm, with an after-hours message redirecting callers in the case of an emergency.

You can also search under 'Family Violence' in our Services Directory for support services in your area or find an organisation on the New Zealand Family Violence Clearinghouse links(external link) page.

Here are some organisations you can contact for help:

• Women’s refuge crisis line(external link) 0800 733 843, 24 hours 
• Family violence information line(external link)  0800 456 450 
• Shine national helpline(external link) 0508 744 633, 9am to 11pm 
• Shakti(external link) for migrant and refugee women, 0800 742 584, 24 hours
• National network of stopping violence(external link)  03 391 0048 
• Elder abuse(external link) Helpline  0800 32 668 65, 24 hours
• Gandhi nivas(external link)  supporting men to be free from violence 0800 426 344
• Hohou te rongo kahukura – outing violence(external link) building rainbow communities free from violence 
• Sensitive claims ACC(external link) 0800 735 566 

Free legal help

• Community Law(external link)
• YouthLaw(external link) 0800 UTHLAW (884529)

Family violence leave

If you, or a child in your care, are affected by domestic and family violence, you can ask your employer for paid family violence leave and flexible working arrangements. Find out more about family violence leave(external link).

Pets

You might need to leave a relationship but you're worried about leaving your pets and can't take them with you. Pet refuge(external link) provides a safe place for pets from around Aotearoa New Zealand affected by domestic violence, keeping them safe while their owners escape abuse. 

It’s hard to know what to do when you know – or suspect – that a friend or whānau member is living with violence. There are many actions that help. Sometimes just one action or comment can make the difference.

If you know or suspect someone is being intimidated, controlled or hurt, find out what you can do to help(external link). It's OK to get involved – you could save a life.

Keep in mind: 

• Adults affected by family violence feel a lot of shame whether they are being violent or being hurt. They need to make changes in their own time when they are ready.
• Children need to be protected from violence happening in their homes – they need adults around them to keep them safe.

If you want to help someone who you suspect is violent, challenge the behaviour, not the person. Say things like:

• Can I help?
• Do you need to talk?
• It's not OK your kids are scared of you.

The sooner you reach out to someone who is being violent the sooner they can get help to change.

Image credit: Canva

If your family is scared of you, or if people tell you that your behaviour is frightening, you might need to consider making changes to the way you behave.

Admitting you need help and changing your behaviour takes courage, effort and determination but brings lifelong rewards. 

There are services all over Aotearoa New Zealand that offer programmes and support for you to learn new ways of behaving.

The Family Violence Information Line (0800 456 450) provides self-help information and connects people to services where appropriate. It is available seven days a week, from 9am to 11pm, with an after-hours message redirecting callers in the case of an emergency.

You can search for the type of help you want through the Are You OK?(external link) service finder. 

Other people who can help:

• National Network of Stopping Violence(external link)
• Shine(external link)
• Man Alive(external link)
• SAFE Network(external link)
• Change is Possible(external link)

(E Tū Whānau, NZ, 2017)