NZ Relay app

NZ Relay app

  • An app for people who are hard of hearing, deaf, deafblind or speech-impaired who want to make and receive phone calls in Aotearoa New Zealand.
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NZ Relay app By Ministry of Business, Innovation and Employment

Features

  • Text relay.
  • Captioned relay.
  • Free calls.
Country of origin New Zealand
Security and privacy Does the app:
  • Collect medical information? No
  • Require a login? Yes
  • Have password protection? Yes
  • Have a privacy policy? Yes
  • Require internet access to use? Yes

Read more about safety and security when using apps.

Brochures:
Tips to improve your privacy and security [PDF, 65 KB] Healthify He Puna Waiora, NZ
Staying safe online(external link) Netsafe, NZ
Cost Free
Advertisements No advertisements
How to get the app

The NZ Relay app is a communication app for people who are hard of hearing, deaf, deafblind or speech-impaired who want to make and receive phone calls anywhere in Aotearoa New Zealand. Calls made through the app are free. However, the app does use mobile data or an internet connection.

Users can make 2 types of calls through the app:

  • Text relay: This features enables you to text your part of the conversation to a relay assistant, who will speak on your behalf and text you the responses of the other person.
  • Captioned relay: This allows you to speak and listen on a phone call and use the app to read the captions of the other person as they speak to you.

Read more from watching instructional videos(external link) and reading written guides(external link) on how to use the NZ Relay app.   

For the complete app description, go to the app website(external link), Google Play(external link), App Store.(external link)

Consumer guide – how to choose a health app
Clinicians guide – how to choose a health app
Hearing loss topics
Blindness and low vision topics
New Zealand-based apps
NZ Health App Library

New Zealand Relay website(external link)

Disclaimer: The NZ Health App Library is a free consumer service to help you decide whether a health app would be suitable for you. Our review process is independent. We have no relationship with the app developers or companies and no responsibility for the service they provide. This means that if you have an issue with one of the apps we have reviewed, you will need to contact the app developer or company directly.

Factsheets – using health apps safely

How to choose a health app
Healthify He Puna Waiora, NZ

Privacy and security tips for using health apps
Healthify He Puna Waiora, NZ

Credits: Healthify editorial team. Healthify is brought to you by Health Navigator Charitable Trust.

Read more at: https://healthify.nz/apps/n/nz-relay-app/
Healthify is brought to you by Health Navigator Charitable Trust