Alcohol and other drugs – support

Services won’t be able to help you if you contact them while you are intoxicated. In crisis? If you are really sick or concerned about someone’s condition call 111, ask for an ambulance.

Help with alcohol and drug problems

The following links take you to Health New Zealand | Te Whatu Ora website. 

Online resources(external link) Website information and resources for those seeking help and advice for their alcohol or drug use. 

Community treatment services(external link) Services range from individual or group counselling, medication assisted treatment, peer support services, intensive outpatient programmes, or Court referral to a drink or drug driving intervention programme.

Live-in treatment services(external link) Residential services provide a live-in situation for people who are finding it hard to manage their alcohol or drug use in their daily lives. 

Help for whānau, friends(external link) Resources and tools for people concerned for someone who may have a problem with alcohol or drug use.

Support services directory

Below are a list of some alcohol and drug support services. Find more services at Healthpoint(external link).

Alcohol.org.nz(external link)
Information, advice, research and resources aimed at breaking the cycle of alcohol harm in Aotearoa.

Alcoholics Anonymous(external link) 
Freephone 0800 229 6757. Includes contacts for AA meetings or confidential AA counsellors.

Alcohol and drug support – Salvation Army(external link) 
Freephone 0800 530 000. Links to Salvation Army Centres and services throughout NZ.

Alcohol & Drug Helpline(external link) 
Freephone 0800 787 797 or free text 8681. A service directory with quick access links to providers.

Al-Anon/Alateen(external link)
Freephone 0508 425266. Hope and help for young people and adults who are the relatives and friends of a problem drinker.

Asian and Ethnic Health Services (AEHS)(external link)
Phone 0800 88 88 30. Established to support Health New Zealand – Waitematā to deliver culturally appropriate, accessible, responsive and effective services to growing Asian migrant and refugee communities.

Brave Hearts NZ(external link)
Freephone 0508 272 34 or email [email protected]. A support service for people with loved ones with substance use and addiction issues. Our community is being directly affected by the agonising, daily trauma of having an addicted loved one.

CareNZ(external link) 
Phone 0800 499 469. Supports people experiencing the harmful effects of alcohol and other drugs.

Community Alcohol and Drug Services (All regions)(external link)
Support for alcohol and drug treatment across NZ.

Family Mental Health Support Inc South Canterbury(external link) 
Phone 0800 732 000 or email [email protected]. A free support service that offers a range of support options that might include information and education about mental illness and addiction, problem-solving, crisis planning and liaison/advocacy with other services. Referrals come from all sources, including self referrals.

Finding alcohol, drug and gambling support(external link) Auckland region, AOD Provider Collaborative.

FASD-CAN(external link) unites caregivers, support whānau and individuals, strengthen communities and educate about FASD across Aotearoa.

GROW Mental Health(external link)
Mobile +64 9-846 6869. A free service providing community support groups for mental illness and personal development, face-to-face or online. Illnesses include depression, anxiety, bipolar disorder, schizophrenia, suicidal thoughts, PTSD, addictive behaviours and psychosis.

Just a Thought(external link) offers free cognitive behavioural therapy (CBT) courses to all New Zealanders. Email [email protected].

Ka Puta Ka Ora Emerge Aotearoa(external link)
Email [email protected]. Community-based mental health, addiction, and disability support, and social housing services nationwide.

Kina Families & Addiction Trust(external link)
Phone 0800 787 797. Information, support, and advice you need to help you stay sane and healthy, while dealing with your loved one’s alcohol or other drug use.

Living sober(external link) 
Email [email protected]. Information about getting help, tools and resources for staying sober, community blog posts.

MASH Trust(external link) 
Freephone 0800 627 4878 or email [email protected]. Offers day programmes, support in people’s own homes, support within MASH homes, and support in the community. MASH operates throughout the lower North Island in Wellington, Kapiti, Horowhenua, Manawatū, Whanganui, and Hawkes Bay with over 500 staff and volunteers.

Mauriora – Ora Toa(external link)
Phone 0800 672 862. Ora Toa Mauriora is a kaupapa Māori Primary Mental Health and Addictions service based in Wellington. They provide free services to assist and support rangatahi and their whānau. Ora Toa Mauriora endeavours to provide culturally appropriate, quality care services for all people.

Narcotics Anonymous(external link)
Phone 0800 628 632. Offers recovery from the effects of addiction through working a 12-step programme, including regular attendance at group meetings.

New Zealand 'P' Pull – Facebook(external link) 
Group offering support for problems with methamphetamine (meth, P).

NZ Drug Foundation(external link) 
Phone (04) 801 6303. Information, news, resources, links and more.

Odyssey(external link)
Phone 09 638 4957 or email [email protected]. Creating hopeful and safe spaces for people with drug, alcohol, and other addiction challenges to move towards a brighter future.

Whāraurau(external link)
Treatment resources and advice on youth addiction and co-existing problems – for clinicians, families and young people.

Raukura Hauora o Tainui(external link)
Phone 0800 472 858. Provides quality healthcare and wellbeing services to all people residing in the rohe of Tainui.

Rangitāne o Tamaki nui a Rua(external link)
Email [email protected]. Provides a wide range of support services to whānau ranging from alcohol & drug, smoking, mental health, asthma to screening in the Tararua region. 

The Level(external link) 
A straight-up guide for people who use drugs.

Whaiora Online(external link)
Freephone 0800 HE WAKA (43 9252 or text 027 2 HE WAKA (43 9252). Online service to help you find support and advice.

Wings Trust(external link) 
Phone 09 815 1631. Personalised treatment programmes where people live within our therapeutic community to embrace life without substances for the long-run.

Youthline(external link)
24/7 Helpline: Free call 0800 376 633, free text 234, or webchat(external link). A “with youth, for youth” organisation that supports young people throughout Aotearoa New Zealand.