User review
Reviewer: Member of the public, Hamilton, New Zealand
Date of review: May 2021
Comments: Has potential but outdated and glitchy. In my case key personal information keeps disappearing or getting corrupted (blood group, donor preferences, street address, etc). If wrong info like this is stored and can't be corrected, how can we have confidence in the app generally, including the security of patient information? Needs urgent updating or should be abandoned before some serious mistakes get made because of its mishandling of data.
User review
Reviewer: Member of the public, New Zealand
Date of review: April 2021
Comments: Bad navigation around site. Bad labeling of links. Bad size control. Information screens are not fully displayed. Bad system all around.
User review
Reviewer: Member of the public, Wellington, Porirua
Date of review: May 2020
Comments: Unfortunately not the kind of UX anyone would expect in 2020. A pity – because if it was more user-centred, its functionality could be really great.
User review
Reviewer: Member of the public, Auckland
Date of review: January 2020
Comments: This app really excited me when I found out about it. However, I find the web portal a lot more interactive, informative and responsive to notifications. An example is when the app says you have a notification when you open it there is nothing to find. Love to see an update soon.
User review
Reviewer: Member of the public, Wellington
Date of review: December 2019
Comments: Real sad UX both on the app + online. Don't respond to constructive insights via their feedback email so clearly aren't interested in improving.
User review
Reviewer: Member of the public, Manawatu-Wanganui, Palmerston North
Date of review: October 2019
Comments: I like the ease of use in this app. The layout of the website and icons in the app make it seem like the internet was invented yesteryear as it seems very outdated. But it does the job and does it well.
User review
Reviewer: Member of the public, Sydney
Date of review: October 2019
Comments: They won't stop emailing me. Someone has entered my email address (wasn't me – I don't live in NZ). They never validated the email address, and instead just keep sending me emails. Makes you wonder how carefully they look after your private data.
User review
Reviewer: Member of the public, Auckland
Date of review: September 2019
Comments: Very useful and excellent website and app. Saves a lot of time!
